Privacy Policy

1. Who We Are

Naples Signature Detailing ("we," "us," or "our") is a mobile automotive detailing business located at 1447 Rail Head Blvd STE 3, Naples, FL 34110. We can be reached at 239-380-5656 or [email protected].

2. Information We Collect

When you use our contact or booking form, we may collect:

• Full name
• Phone number
• Email address
• Vehicle information (year, make, model)
• Service preferences and appointment details
• SMS consent preferences

3. SMS Messaging & Consent

If you provide your phone number and opt in via our contact form, Naples Signature Detailing may send you SMS messages in the following categories:

• Transactional messages — appointment confirmations, reminders, service updates, and responses to your inquiries. Message frequency varies based on your appointment schedule.
• Marketing messages (only if you explicitly opt in) — seasonal promotions, special offers, and service announcements. Message frequency may vary.

Message & Data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly at 239-380-5656.

Entering your phone number alone does not grant permission to send SMS messages. Explicit consent is collected separately through our form checkboxes.

4. How We Use Your Information

• To respond to your quote requests and schedule appointments
• To send appointment confirmations and reminders via SMS or email
• To send promotional offers (only with your explicit marketing consent)
• To improve our services and customer experience

5. Data Sharing & Third Parties

We do not sell or rent your personal information. We may share your information only with:

• SMS service providers (solely to deliver messages you have consented to receive)
• Booking and scheduling platforms (e.g., Square) to manage your appointments
• Law enforcement or regulatory authorities when required by law

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting us at [email protected].

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Withdraw consent for marketing messages without affecting transactional communications

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: